Welcome to the Patient Help Desk at Jeevandan Health Hospital. We are here to ensure your experience with us is smooth, comfortable, and hassle-free. Below are the key services and information provided to assist you and your family during your time with us
Registration Admission
Our registration and admission process is designed to be quick and efficient. Whether you’re here for an outpatient consultation or a hospital stay, our team will guide you through the formalities, ensuring all necessary documentation is completed seamlessly. We prioritize your convenience and aim to get you the care you need as soon as possible.
Outpatient Appointment
Our patient care staff will be glad to book an appointment with your doctor over the phone, or you can directly book your appointment online or just walk-in. Outpatient appointment is taken to either consult your doctor for examination or treatment at the hospital. .
When you book an appointment online, the responsible staff member will get in touch with you, in case it’s required. You may also arrive 15 minutes before your outpatient appointment and ask for more information at the OPD reception. We will gladly provide directions from there. If possible, we will accompany you to the department.
In-patient Stay
The department coordinator will book your in-patient stay at Jeevandan Health Hospital for the pre-scheduled dates. Please read our recommendations for a hospital stay before packing your bag. On the day of the admission, please come straight to the admissions office that is located on the ground floor. After completing the admission formalities, a member of our staff will accompany you to the designated department or directly to your room, whichever is appropriate.
If a surgical operation is due to take place on the day of admission, please arrive on an empty stomach, i.e., do not eat any solid food from midnight. You can drink still water up to one hour before most surgical procedures.
What to bring
Please bring all of the following documents with you:
- Personal ID (identity card, passport, or Aadhar card)
- Insurance card (health insurance)
- Doctor’s referral letter, if available
- Documents from prior examinations (e.g., x-rays, medical reports)
- Blood group and vaccination card, allergy ID, diabetes monitoring booklet, or other medical ID cards
- Comfortable loose clothing
- Underwear and socks
- Pajamas or nightgown
- Slippers
- A small amount of cash or a bank card for the ATM
- Books and magazines, if you want to read
- Electronic entertainment devices (music, movies, and games; please use headphones only). Televisions are available in all rooms.
- If necessary: glasses, contact lenses, hearing aids (with spare batteries), or a walker
- It is best to leave valuables, credit cards, and other expensive items at home, as Jeevandan Health Hospital assumes no responsibility for personal belongings.
- A complimentary kit including a toothbrush, toothpaste, soap, shampoo, and comb will be provided by the hospital, based on your accommodation category.
- Medication that you take regularly, including the original packaging.
- Organ donor card, if you are registered.